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Business Transformation and Accountability Division (BTAD)




Business Transformation and Accountability Division 

The United Nations Secretary-General has called for an ambitious reform of the Secretariat to transform it into a nimbler organization that is more responsive. Fundamental to this change is a culture of transparency and accountability. A new dedicated capacity in business transformation and accountability (BTAD) brings together various functions dedicated to monitoring and strengthening performance and accountability across the Organization.

BTAD works closely with and support managers across the Organization to enable a more holistic view of performance and a constant feedback loop for continuous learning and improvement.

What We Do

Monitoring and

Evaluation Services

  • Support the new system of Delegation of Authority (DA)

  • Monitor the exercise of DA

  • Administer senior managers’ compacts and report on performance

  • Support and building capacity for managers to conduct self-evaluations of programmes and projects

Accountability Service 

  • Mainstream results-based management (RBM) and enterprise risk management (ERM)

  • Develop RBM in the ERM policies, standards and guidelines and provide ongoing support managers

  • Review findings and recommendations of oversight bodies and share relevant information with appropriate entities

Analytics and

Project Managment Service

  • Develop dashboards and other on-line platforms to support monitoring and reporting on performance

  • Look for ways to do things differently challenging, challenging the conventional way of thinking

  • Take a long-term view of how the UN’s business model is aligned with evolving mandates changing operational environments, as well as changes in the workplace and society-at-large

  • Coordinate the UN’s portfolio of transformational projects

  • Ensure projects are designed communicated and implemented according to best practices in change and project management

BTAD Strategic Goals
People Working in Open Office

To house in one entity for the first time, specialized capacity for all the functions dedicated to monitoring and strengthening performance and accountability

Revewing Graphs

To offer in-house analytics capabilities to provide data that can be used in a feedback loop for continuous improvement, and to inform planning policy and decision-making

Team Brainstorm

To provide standing project management capacity to support innovation and organizational transformation

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